Contact Us

 

Email Us:   Please Click Here

 

18.01.21 - Covid-19 Update

Empress Mills Online is open for business and shipping orders.

The Sewing Centre Shop is currently closed to in-person visitors. For info on Sewing Centre Re-Opening Plans Click Here.

To reassure you, we are taking all recommended precautions (and then some) to ensure the continued safety of the Empress team and our community - including social distancing, hand washing, sanitisation, extra cleaning and more.

Delivery Times

Due to a large increase in the volume of orders and staff absence due to childcare and shielding advice due to the current UK lockdown we are running behind where we would normally like to be in terms of shipping orders. 

We currently advise a despatch time of approx 3-10 days from point of order to leaving Empress.

Please see our Shipping Information Page for specific Shipping Class details & the most up-to-date info.

Telephone

01282 863181

Calling us is no problem and we are delighted to hear from you.

Our lines are currently open:

Monday to Friday: 10am to 4pm
Saturday: 10.30am to 3.30pm

Please bear with us as our lines are super busy with so many people turning to online for their sewing needs.

We are delighted to catch up with our customers via telephone but please also consider Emailing Us. This will allow us to get back to you in 'unsociable' hours rather than being limited to a daytime response.

Whichever way you choose to contact us we look forward to hearing from you and will be pleased to help.

As always our very best wishes to you all at this time.  

Christine & Charles Driver

 

Visiting Us

Until Spring 2021 we will remain closed to in-person visitors. 

For full info on our Sewing Centre Re-Opening Plans Click Here.

Glyde Works
Byron Road
Colne
Lancashire
BB8 0BQ
Tel: 01282 863181

Contact Us By Email Here.

Opening Times

Sewing Centre

As per the above, we currently remain closed to in-person visitors. 

For full info on our Sewing Centre Re-Opening Plans Click Here.

Offices & Warehouse

Monday to Friday: 9am to 5pm
Saturday: 10am to 4pm