Thank you so much for placing an order. Empress is a small family company and we so appreciate each and every order received.
Unfortunately, as mentioned on our Shipping Page and Contact Us Page, it is with regret that we are currently operating with lead times longer than we would like.
We are receiving a huge amount of enquiries to normal & with this in mind we ask that you email ideally only if your order is older than 7 days (this accounts for time for us to process and some shipping time to you).
However, we understand that in some circumstances you may need to contact us prior to then so please do not hesitate to get in touch using the below.
